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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Simoné J. Ray

January 3, 2026

5  out of  5
rating by Simoné J. Ray
"I've been a loyal customer for years. Extremely satisfied with Larry and his team!"
We responded:
"Thank you for the appreciation of this office and commitment to service. Happy New Year!"
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Crystal Allen

November 24, 2025

5  out of  5
rating by Crystal Allen
"My experience with Latosha at State Farm was top notch. She was one of the sweetest people I've spoken to in a while. I will be referring family and friends to her. Thank you again for making my day!"
We responded:
"I am very happy that our Team Member was able to make your day! We appreciate being and service your Insurance and Financial Services. "
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Grayling Davidson

November 13, 2025

5  out of  5
rating by Grayling Davidson
"Thankful for Erica's patience with me on going thru switching insurance she was professional to the Maxx thanks again"
We responded:
"I’m sure she will be very much appreciative of the comments. Thank you for allowing our office to assist you!"
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Hector Nieves

November 11, 2025

5  out of  5
rating by Hector Nieves
"I drove from Joliet to Glenwood to the office. Durman did a great job taking his time and giving me a quote on the phone. Had to go there and see. Larry took care of the rest Everything Durman quoted was what I recieved. Larry was also very professional."
We responded:
"Thank you very much for taking the time to come see us. Our office prides itself in offering good service. We look forward in taking care of your growing Insurance and Financial Service needs. "
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Morris Jones

November 8, 2025

5  out of  5
rating by Morris Jones
"Very kind and courteous and informative\and fair agent that waited on me"
We responded:
"We appreciate the opportunity to service you in your Insurance needs. "
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Deborah Sims

October 31, 2025

5  out of  5
rating by Deborah Sims
"She is always very helpful."
We responded:
"I will let the ladies of the office know they are valued. Thank you for letting our office service your Insurance and Financial needs. "
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Rondual Carlsen

October 14, 2025

5  out of  5
rating by Rondual Carlsen
"Beautiful people very professional and always make me feel like family"
We responded:
"Thank you. "
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Shaquann Summers

October 13, 2025

5  out of  5
rating by Shaquann Summers
"I’ve had a great experience with Statefarm. Thank you to Latosha for helping understand renters insurance and life insurance!"
We responded:
"Thank you for sharing the great interaction with our office. We appreciate you allowing us to provide you with Insurance and Financial Services. "
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Micheal Stephen

October 13, 2025

5  out of  5
rating by Micheal Stephen
"Latosha Brooks was very nice and conveniencing and made me feel very appreciative about my insurance. She is a very nice person"
We responded:
"I’m sure I understand. lol. Thank you for doing business with our office. "
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Lexus Lewis

October 12, 2025

5  out of  5
rating by Lexus Lewis
"Ms. Latosha went above and beyond to assist both myself and my friend. She provided the most favorable rates for various insurance policies. Her explanations were crystal clear and easy to understand, and her customer service was exceptional. I would highly recommend her services to everyone every time!"
We responded:
"I’m very glad to know that Latosha’s service was given at a high level. I appreciate you giving our office a chance to provide your Insurance and Financial needs. "
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Tennetta Baker

October 11, 2025

5  out of  5
rating by Tennetta Baker
"Latosha Brooks was very professional and knowledgeable about the service. She’s patient and kind -she answered all my questions . She made the switch painless. She’s awesome!"
We responded:
"Professional service is a cornerstone within our office. I will pass along the good news to Latosha. Thank you for doing allowing our office to provide you with Insurance and Financial services. "
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Tony Jones Bey

October 10, 2025

5  out of  5
rating by Tony Jones Bey
"Latosha has given me nothing short of excellent advise and service I am really confident in her opinion and honesty in service"
We responded:
"We appreciate your feedback and support of our office. We look forward to seeing to your Insurance and Financial Service needs. "
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Justin Williams

October 10, 2025

5  out of  5
rating by Justin Williams
"When you go in ask to speak with Durman Jackson, he was very helpful, and he made sure to follow up with me concerning my quote. Durman made the entire process easy and stress free."
We responded:
"I will make sure I let Durman know! He’s the man… lol. Appreciate the compliment I will make sure I pass along the good news. Again thank you for allowing our office to provide you with your Insurance needs. "
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Ro Te

October 7, 2025

5  out of  5
rating by Ro Te
"Larry is a consummate professional and transparent. He truly looks out for the needs of his customers. For a trustworthy and reliable agent, I'd recommend his agency."
We responded:
"I really appreciate the acknowledgment. Looking for to continue doing business with you! "
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Jacqueline Wheeler

October 4, 2025

5  out of  5
rating by Jacqueline Wheeler
"Mr Durman it truly was a pleasure meeting him , he want over everything he was trying to rush up he listened and he explained everything all is well with us thanks to Mr Durman for you patience."
We responded:
"Thank you for letting our office take the time to serve you for Auto Insurance needs. We take pride in customer satisfaction. "
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Jessica Addison

September 25, 2025

1  out of  5
rating by Jessica Addison
"If it were possible to not give any stars I would. My parents who are both in their late 70's were put in a very hostile environment with Larry kimbrough. Their is NO WAY ANY CUSTOMER should be treated in a hostile, loud unprofessional manner. This incident became so toxic, it was carried outside the office with Mr Kimbrough and my cousin( who was there with my parents. Switching agents immediately!!"
We responded:
"I’m very sure you were not present in my office today. Yet I can assure you that I would never put any one into a hostile situation. I give every single ounce of respect I have at every interaction. If you would like to address matters please give my office a call. "
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Essie Worrell

January 6, 2025

5  out of  5
rating by Essie Worrell
"Very helpful"
We responded:
"Thank you for observing our commitment to great service. "
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richard arnold

December 10, 2024

5  out of  5
rating by richard arnold
"Larry is a great agent. I love coming to the office."
We responded:
"We appreciate every interaction we get with you. It’s more than providing Life, Auto or Homeowners Insurance. It’s the laughs I get with people like you every day. Thank you again for letting my office serve you. "
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Ansari Jefferson

September 19, 2024

5  out of  5
rating by Ansari Jefferson
"Excellent and thorough. I would definitely recommend . Agent Durman Jackson was very helpful and knowledgeable on my insurance needs. Agent Durman at State Farm is my go to insurance agent for any questions about insurance related issues."
We responded:
"We appreciate all the feedback. A sound referral is the perfect way to complement our office. I will let Durman know how pleased you were! Thank you for letting us service you!"
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Sandy Barrera

September 19, 2024

5  out of  5
rating by Sandy Barrera
"It was a great experience working with Karina, she answered all my questions."
We responded:
"Thank you for working with our office. Our entire team works hard to give the best customer experience. Especially Karina with her great smile!"
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Juan Pérez

September 18, 2024

5  out of  5
rating by Juan Pérez
"Es una excelente agencia, su servicio es muy bueno y su asesora Karina Barrera es una excelente profesional"
We responded:
"You just don’t understand you made Karina blush! She says thank you as we provided you with an Auto and Homeowners quote. "
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LOVE PEACE

May 18, 2024

5  out of  5
rating by LOVE PEACE
"Professional and respectful"
We responded:
"Really appreciate the kind words. Thank you!"
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Regina Newson

May 16, 2024

5  out of  5
rating by Regina Newson
"I am pleased with service I received while with Erykah Newson."
We responded:
"I’m grateful she was able to help provide you service. This office strives to give the best service possible as well the best value in Auto, Home, Health and Life Insurance. "
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Gwendolyn Peterson

March 22, 2024

5  out of  5
rating by Gwendolyn Peterson
"Kratia Franco said they could Save me some money and indeed she did. Kratia was patient with me gathering all my information and changing over all of the policies I had. Kratia is very personable with you I’m more than satisfied with her and Larry Kimbrough agency professionalism"
We responded:
"Thank you for sharing how your experience went. We try our best to customize Home, Auto, Life and Disability Insurance. Doing so with the best intention to serve you with the best experience. Thank you again for letting this office serve you!"
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Kenneth Holland

March 22, 2024

5  out of  5
rating by Kenneth Holland
"I am very pleased with the service that I received from Kratia Franco. She is very polite and extremely knowledgeable about the insurance products that they offer. She is always responsive when I have questions and she takes great care of me as if I am her only client."
We responded:
"Thank you! I love what I do! "